Responsible gambling

As a responsible casino operator, Gold Horse Casino prioritizes the well-being and safety of its patrons by providing accessible tools and support to promote healthy gaming habits.

Self-Exclusion Program

Gold Horse Casino participates in the provincial Self-Exclusion program, allowing players to voluntarily ban themselves from SIGA casinos. This initiative aims to prevent problem gambling and provide a safe environment for guests who struggle with excessive play.

Responsible Gaming Resources

• Players can access responsible gaming materials on-site at Gold Horse Casino.
• These resources include educational information, risk assessment tools, and harm minimization strategies to help individuals manage their time and money spent playing games.

Problem Gambling Support Organizations

Gold Horse Casino encourages players who seek help with problem gambling to reach out to provincial or national support organizations. These organizations offer confidential assistance and guidance for those struggling with excessive play habits.

Some notable resources include:

• Provincial Problem Gambling Helplines
• National Support Organizations (e.g., Canadian Centre on Substance Use and Addiction, Gamblers Anonymous)

On-Site Assistance

Gold Horse Casino staff are trained to identify signs of problem gambling and provide support to guests who seek help. Players can approach the Player's Club desk, cage, or guest services for assistance with responsible gaming tools or resources.

If you're struggling with excessive play habits, don't hesitate to reach out for help.